Sent: 20 July 2010 16:04

To: King of Cotton

Subject: Order 57584

Dear All,

The order received today; looks and feels good, currently being washed and I'm looking forward to getting them ironed and on the beds. 

Excellent service from yourselves and your choice of DPD as courier is very good too; he arrived 3 minutes later than the start of the 1 hr advised.

It is very refreshing to have such good all-round service after having suffered the errors and omissions of another supplier (Readers Offers) for over a month.

Brilliant!

Thank You,

David W

Sent: 16 July 2010 16:35

To: sales@kingofcotton.co.uk

Subject: Ref Order no :57375.

Dear Madame/sir.

Just to say I am very pleased with the order I have just placed.  A very helpful lady on the telephone when I rang with an enquiry, and very efficient, prompt  response/delivery.

I shall recommend you & order more.

Have a good week-end.

Sent: 13 April 2010 03:38

To: sales@kingofcotton.co.uk

Subject: Order Nos. 53361 and 53363 

Hi Everyone, 

Just a short note to say that the above orders arrived today and we are very pleased with the product. 

To get our orders to us here in Bulgaria so quickly was a tremendous effort at your end. 

Please send our thanks to both your Sales and Warehouse/Despatch departments. 

Kind regards, 

P O'Neill 

Sent: 26 February 2010 07:40 
To: sales@kingofcotton.co.uk 
Subject: My order

Dear Customer Service Dept.,

Re: recent order no: 51645

Have just received the above order, as promised, in the time slot advised by the courier. Everything's great!

I would like to thank King of Cotton for pulling out all the stops yesterday (when I rang querying non-arrival of this order).

I will definitely use your company again!

Regards,

A Morgan

Sent: 02 February 2010 01:48 
To: King of Cotton 
Subject: Re: King of Cotton Dispatch Confirmation 50607

Dear Sirs,

I  would like to thank you for your superb service, professional from the ordering and confirmation process to the speedy and reliable delivery, which took only a couple of days although you dispatched the goods to Germany. Aside from your flawless service, I am delighted with the quality and feel of my luxury bedlinen! I will certainly be ordering from your website again in the near future.

Kindest regards,

A Camphausen

Sent: 04 January 2010 17:14 
To: King of Cotton 
Subject: Re: Order No 49222

Dear Charlotte

What can I say? Thank you doesn't seem adequate. I really would like to thank you & King of Cotton for your generosity. Your email was a very pleasant surprise.

In an age where everyone is so eager to criticise and complain I feel it is very important to give praise where it is due and for that reason I would be more than willing to either write a customer testimonial for King of Cotton or for any of my comments to be used and I will certainly recommend you to friends, family and business colleagues.

Once again my sincere thanks and New Year wishes to all at King of Cotton.

Best regards

Ann

Sent: 17 December 2009 12:00

To: Sales

Subject: Contact Form From Web Site 

Comments: Hello, I would like to say how delighted I am with the dressing gowns I have purchased from you.  They are of an excellent quality, and the embroidery is great.  Great also to have a company take the time to query an item when it seems the customer may have made a mistake. 

Thank you once again for excellent quality items and an excellent service. 

C Greene 

Sent: 15 December 2009 17:55 
To: sales@kingofcotton.co.uk 
Subject: Re: King of Cotton Dispatch Confirmation 48449 

Dear Sirs, 

I wished to advise you that my delivery arrived safe and well today. 

I would like to take this opportunity of thanking you for the quality of the towels. they are  far better than I was expecting. I have purchased towels all over the world. However, these items are far superior. 

You can be sure that I will be returning to purchase more, together with my friends who have seen them. 

Once again thank you for a very efficient service together with great value for money goods. 

Please wish you and all your staff a Merry Christmas and a happy New Year, 

Yours Sincerely 

S Luckin

Sent: 14 July 2009 21:45 
To: Sales 
Subject: Contact Form From Web Site 

Your Email Address: dianeflemming@hotmail.com  

Comments: Hello 

I just wanted to let you know that I received my order, and was ecstatic at the quality of the towels, and luxury bathrobe...thank you so much! 

D Flemming 

Sent: 05 February 2009 15:36 
To: Sales 
Subject: Contact Form From Web Site 

Your Email Address: hanburys@supanet.com  

Comments: I have just received my order and I am very impressed with the efficiency and speed of your service and, most importantly, the very high quality of your bed linen. 

Thank you very much, I shall tell all my friends and associates about you.