Testimonials

Sent: 18 June 2013 14:20

To: sales@kingofcotton.co.uk

Subject: King of Cotton Dispatch Confirmation 118408

Comments:

Hello King of Cotton,

We are quite stunned, our order arrived here in just under 24 hours, we have never experienced such speedy and efficient service. In addition to the excellent service we are absolutely delighted with our Amadora bed cover. It is obviously of very high quality, the blue colour is great and all in all it's perfect for our needs.

Our thanks to your organisation for everything, we shall certainly use you again for any future needs and be pleased to recommend you to our friends.

Our thanks once again,

V Chapman

Sent: 17 June 2013 06:07

To: sales@kingofcotton.co.uk

Subject: Thank you

Comments:

Dear Sirs,

I just wanted to say a thank you for your the quality of your goods and for such a fantastic delivery service to me here in Spain.

So far everything I have ordered and which has been delivered has arrived in perfect condition and delivery usually within 4 days is great.

The quality of sheets, towels and duvets are really poor here in Spain and are expensive for what you get.

Thank you so much for delivering to Spain I hope you continue to do so.

Kindest Regards

Martin B

Sent: Wed 08/05/2013 12:59

To: sales@kingofcotton.co.uk

Subject: Wonderful King of Cotton!

Comments:

Just want to thank you so much for the latest delivery from you.
Everything about King of Cotton is fantastic - easy on-line ordering, speedy, reliable delivery and lovely goods, at great prices into the bargain! And if I ring up, there's always a friendly, helpful person to answer any query.
I recommend you to all my friends.
With best wishes & many thanks,
Brenda H

Sent: Tue 23/04/2013 09:33

To: sales@kingofcotton.co.uk

Subject: Service

Comments:

Hello,

I would just like to say how impressed I was with the speed with which my order was fulfilled.  I ordered on Monday, and the order arrived on Wednesday - not bad as I live in France.  Thank you! 

So far I have been very pleased with al items received, and would definitely recommend you to friends, and use you again.

Regards, 

Georgina K

Sent: Tue 23/04/2013 13:41

To: sales@kingofcotton.co.uk

Subject: Great Service

Comments:

Dear King of Cotton,

I have recently bought 2 complete sets of 400 thread Egyptian cotton bed linen from King of Cotton.  Having searched all the stores, I was unable to find what I wanted.  The service I received was outstanding and I am pleased to say that the products lived up to my expectations.  Thank you all for making my purchase such a pleasure.

Vanessa

Sent: Fri 22/03/2013 09:53

To: sales@kingofcotton.co.uk

Subject: Thank you! order no 109583

Comments:

Hello,

I would just like to say a quick thank you for your very very good service.

I live in France & have my orders sent to friends in UK for me to pick up when visiting, consequently not always checked off quickly. On getting back to France I noticed my order was short & telephoned. You with no quibble said you would send the missing items to me here in France, they arrived today I only phoned end of day on Tues, so many thanks for your fuss free & very prompt service!

This is only the second time I've used you & I'm not a big client, so I was doubly impressed with your service & from now on you will be the people I come to for all my linen, towels etc.

Plus of course I'm very happy with all my purchases, all great quality!!!

I will certainly recommend you to all my friends,

Many thanks,

Peter & Mary T

Sent: 16th March 2013

To: sales@kingofcotton.co.uk

Subject: Order Number 111607

Comments:

I thought that I would just let you know how pleased I am with my recent order and the service that I received from your company was really excellent and I would definitely recommend and buy from you again.  Thanks.
 
Judith F

Sent: 13 January 2013 19:40

To: sales@kingofcotton.co.uk

Subject: Order No 108202

Comments:

Hello

Just want to thank you for your most prompt attention to my order, placed on Thursday and delivered Friday morning. My wife's zero twist cotton bathrobe is of excellent quality and a perfect fit. I would certainly recommend King of Cotton and will buy from you again.

Many thanks.

Robert S

Sent: 11 December 2012 09:00

To: sales@kingofcotton.co.uk

Subject: Unbelievable service

Comments:

Hi

Just had to thank you for the fantastic service received with my recent order (No 105912). I placed it on the morning of Friday 7th Dec andreceived it the next morning. So pleased with the towelling robe, it is ofoutstanding quality and my Granddaughter will love it! It is very rare in this day and age to get such a quick and trouble free delivery,communication was first class and I will definitely be dealing with you inthe future and have no hesitation recommending you to family and friends.

Kind regards

Gill

Sent: 04 October 2012 13:04

To: sales@kingofcotton.co.uk

Subject: Contact Form From Web Site

Comments:

Hi

I don't usually do this but I was looking for somewhere to leave feedback on your products. I purchased the"feels like down 13.5 tog duvet" on Monday and received it today. It was very well packaged and when I opened it up was completely amazed at the quality of the duvet. I have had 2 debenhams feels like down in the past, but now don't feel they merit the asking price. Your duvet is fantastic quality, feels just like down, I especially like the quality cotton cover. I have been raving about my new duvet all morning and have recommended to quite a few people now! Again just wanted to give credit where credit is due.

Kind regards

Victoria

Sent: 30 June 2012 17:06

To: King of Cotton

Subject: King of Cotton Dispatch Confirmation 95212

Comments:

I would like to thank you for such a wonderful service. The dressing gown is beautiful and my Mum was overjoyed with it, especially upon seeing her name embroidered on it.

The speedy service was excellent too. We shall definitely be ordering towels later in the year.

Kindest regards

Sue C

Sent: 30 May 2012 11:09

To: King of Cotton

Subject: Re: King of Cotton Dispatch Confirmation 937331

Comments:

Just wanted to thank you for the friendly, professional service and great products - I already received them today in Holland, just 2 days after my order. Thanks again - I will sure order from you again in the future !

Kind Regards

P Bokhorst

Sent: 21 May 2012 14:31

To: King of Cotton

Subject: Re: Replacement Tie

Comments:

Charlotte

It is argued that retail shops can only compete with online suppliers by provided high quality customer service.You and your company are certainly setting a very high bar for them.

Very many thanks,

Barry

Sent: 9 May 2012 16:53

To: sales@kingofcotton.co.uk

Subject: Thank You

Comments:

Hello I received my embroidered robe today, it is excellent! So very pleased with your service and have recommended you on Facebook.

Thanks so much,

Linsdey H

Sent: 29 April 2012 11:35

To: King of Cotton

Subject: King of Cotton Dispatch Confirmation 91136

Comments:

Just a note to say I think your service has been wonderful.The Bathrobe was delivered within the stated time slot - in fact within 15 minutes of the start time!

Pat S

Sent: 24 April 2012 15:11

To: King of Cotton

Subject: King of Cotton Dispatch Confirmation 91503

Comments:

Hi, just want to say big thanks got my pillow cases today and arrived exactly as courier said very impressed.

Org had 1000 thread count sateen bedding and love pin stripe 800 thread count but now saving up to get new set of 1000 thread as its just so nice and just amazing.

Will be ordering soon

My best wishes to you and your business

Jamie W

Sent: 25 March 2012 16:42

To: King of Cotton

Subject: order and delivery

Comments:

Dear Sir or Madam,

I would just like to let you know how well my order was handled and delivered promptly by a very amiable delivery driver. The quilt and pillow are excellent value for money.

Yours sincerely,

Mrs Stella A

Sent: 9 March 2012 09:43

To: King of Cotton

Subject: FW: order 88947

Comments:

Just to say I am amazed!!! Only placed the order an hour ago and its already dispatched! I am not used to this fantastic service...will definitely be ordering from you again.. Can't wait to receive it tomorrow!

Many thanks again

Liz P

Sent: 8 March 2012 14:21

To: King of Cotton

Subject: RE: King of Cotton Dispatch Confirmation 88750

Comments:

Many many thanks for my niece's bathrobe which arrived today! i am thrilled with your excellent service and efficiency - and the quality of the bathrobe!

Thank you!

Candida

Sent: 2 March 2012 22:08

To: King of Cotton

Subject: Contact Form From Web Site

Comments:
Hi - Just wanted to let you know that I was recommended to you by my friend and have placed two orders recently. I wanted to let you know how fantastic the quality of goods is, the service is second to none and the postage is the quickest I have ever received! Two days from order delivered to my home! Well done an all round excellent buying experience that is rare these days! I have recommended you to others.  Thanks - T Batchelor

Sent: 16 February 2012 12:45

To: King of Cotton

Subject: Thank you

Comments:

Dear Sir/Madam,

Re: Order no. 87564

Thank you so very much for dealing with my order so promptly. I ordered my dressing gown yesterday morning and it arrived first thing today. I am very pleased with the whole process.

Kind regards,

J O'Halloran

Sent: 10 February 2012 12:36

To: King of Cotton

Subject: Thank you so much!

Comments:

Dear King of Cotton team,

I ordered an Amadora double bedspread from your website late on Tuesday. It has arrived today, Friday, and I am absolutely delighted with it in every respect! Your email telling me that it would be delivered by a courier called Steve between 11.01am and 12.01pm was so welcome and Steve duly arrived at 11.06am! The quality is fabulous and because of your excellent website, the colour is perfect! Thank you very much indeed for a superb product with fantastic customer service. I will be ordering from you again and will certainly recommend you.

With kind regards

L Hitchings

Sent: 02 February 2012 16:23

To: King of Cotton

Subject: Re: King of Cotton Order Confirmation 86368

Comments:

Thank you for your good service. We received the goods today which was excellent. Could have had them even quicker but a slight problem with delivery address as we live in the mountains. However the courier phoned yesterday and we arranged to meet them at the church in the village this morning. They were spot on with their time. We were very pleased with the quality of the towels. We will order the matching hand towels when available. All in all a great service by all and we will certainly pass this on to our friends in Spain and UK.

Thank you.

Mrs Liz M

Excellent!

Sent: 02 February 2012 15:42

To: King of Cotton

Subject: Re: - Order 86532

Comments:

To all who worked on my order and especially Phil who took such care to get the embroidery right a big thank you.

I absolutely delighted with the excellent the whole order from excellent products, wonderful embroidery and perfect packaging.

One delighted customer who will recommend you to all friends.

THANK YOU

Mrs Betty-Ann D

Sent: 25 January 2012 09:31

To: King of Cotton

Subject: Contact Form From Website

Comments:

I just wanted to write and say how brilliant I think you are. Since I've discovered you (you were recommended by a friend) I don't shop anywhere else. I love plain white bedding and towels and you have such a great selection at fantastic value. We now feel as if we're in a luxury hotel everyday with our duvet/pillows/bedding, and whilst I love your hotel towels because they're quite rough once washed, my other half loves the softer ones so we are all catered for. Your service is A* and I recommend you to everyone I know.

Thank you.

With very best wishes,

A Freston

Sent: 24 January 2012 11:56

To: King of Cotton

Subject: King of Cotton Dispatch Confirmation 85877

Comments:

Just a quick note to let you know that my order arrived today intact, complete and exceeding our expectations. Six days from London'ish to the southeast south of France in the middle of nowhere is sensational - and for £12!!! delivery. Oh, and the upgrade to your new range of towels is great; you said I'd be delighted and I am.

Many, many thanks for a terrific friendly service. It's a joy

J Hillary

Sent: 10 January 2012 20:02

To: King of Cotton

Subject: Contact Form From Web Site

Comments:

Amazing service. Ordered yesterday and received my order today for some Easycare 300TC Bed linen. The delivery information was to be honest fantastic... DPD are probably the best door to door delivery service. They information you receive from them with details of your delivery is hard to beat. I made the bed up tonight and wow...has the feel that i was seeking... POSH HOTEL. The great thing is being easy care its going to stay that way and not end up a crumpled mess in a laundry basic with the dread of having to iron like 100% cotton requires. Well done KING OF COTTON. I will return again and also pass on my recommendation to others.

Darren

Sent: 24 November 2011 13:26

To: King of Cotton

Subject: Contact Form From Web Site

Comments:

Just to say a big 'thank you' for your extremely efficient service. I have just received my order within 24hrs. Full credit to yourselves and the delivery company you use ... top notch service ... Gold Stars all round.

MJ Dunn

Sent: 23 November 2011 10:34

To: King of Cotton

Subject: Order No. 81276

Comments:

We would just like you to know that we received our parcel exactly within the time you had stated it would arrive. That is wonderful service! Our delivery number was 101 and the driver still had five more packages and then had to return to Thetford - AND he was still cheerful!! Again, very many thanks and please pass our thanks on to the "powers that be".

Best wishes,

Pamela

Sent: 22 November 2011 09:14

To: King of Cotton

Subject: my purchase

Comments:

We recently purchased some Polycotton sheets from you and I felt I must thank you for the excellent quality of them and also the speedy delivery, it is amazing, why can't more Company's work like you ?

Very many thanks

P Cooke

Sent: 18 October 2011 21:54

To: King of Cotton

Subject: Thank you

Comments:

I found your website on Sunday and ordered a toweling robe which was delivered this morning.

Thank you for the excellent service. I would certainly recommend your company.

F Davies

Sent: 09 July 2011 15:28

To: King of Cotton

Subject: RE: King of Cotton Order Confirmation 74229

Comments:

Hi Sara,

Just to say thank you for expediting the delivery it arrived today. 

I would also like to say how pleased I am with King of Cotton products, having ordered from you a few times in the past and have always been delighted with the quality of the linen, towels and duvets. Your delivery is always prompt and customer care is excellent.

Thanking you once again.

Kind regards,

Jacqui S

Sent: 15 February 2011 21:18

To: King of Cotton

Subject: Re: King of Cotton Dispatch Confirmation 68115

Comments:

Dear King of Cotton Sales Team,

Please relay my message back to the relevant people in your company, just how pleased I am with my lovely new dressing gown. I would not usually think to have my name embroidered on anything I wear, but it was offered on your website so I thought I would go for it. It just makes the dressing gown even more special, and such good quality terry towelling.

Thank you so much for my lovely purchase!

Kind regards

K Kingsley

Sent: 02 January 2011

To: King of Cotton

Subject: RE: King of Cotton order 66429

Comments:

Hi there King of Cotton!

Just wanted to thank you for a really brilliant, quick delivery of the above order. It arrived New Year's Eve in time for our guests' arrival. The duvet is wonderful! Everything else perfect too!Very impressive service, specially in view of adverse weather probably affecting your Christmas deliveries and beyond.

Thanks again, will be using you in the future, for sure!

Clarissa M

Sent: 17 December 2010 18:32

To: King of Cotton

Subject: Re: King of Cotton Dispatch Confirmation 65977

Comments:

Dear King of Cotton,

Ref 65977

I have now received my order. The bathrobe and towels are excellent. Thank you for first class service and prompt delivery. You did what you claimed to do "on the tin" A Merry Christmas to all staff

Yours sincerely

M Wright

Sent: 21 September 2010 19:48

To: King of Cotton

Subject: Re: King of Cotton Dispatch Confirmation 60673

Comments:

Arrived today!

Thank you for your quick response to my order.

The towels are heaven!

So soft!

From looking at your web page (special offer email) to the speed of the arrival of my order - you cannot be faulted.

Your service is second to none.

I thank you all.

Sharon G

Sent: 10 September 2010 22:34

To: King of Cotton

Subject: Re: my order

Comments:

Hi King of Cotton.

Just a note to say a big thank you for my order which arrived as promised this morning. The quality is fantastic. My mother has been looking for a super comfortable dressing gown for ages. When I told her I had found your site she said she would see what mine was like before ordering. I ordered two anyway, but when she saw mine she asked me to get her one. I reached into the box and said "here is yours!" She is also delighted with it. The bedding is also super. SO...thank you, I will never go anywhere else for bedding.

Kind regards,

Hilary G

Sent: 13 April 2010 03:38

To: King of Cotton

Subject: Order Nos. 53361 and 53363

Comments:

Hi Everyone,

Just a short note to say that the above orders arrived today and we are very pleased with the product. To get our orders to us here in Bulgaria so quickly was a tremendous effort at your end. Please send our thanks to both your Sales and Warehouse/Despatch departments.

Kind regards,

P O'Neill

Sent: 26 February 2010 07:40

To: King of Cotton

Subject: My order

Comments:

Dear Customer Service Dept.,

Re: recent order no: 51645

Have just received the above order, as promised, in the time slot advised by the courier. Everything's great!

I would like to thank King of Cotton for pulling out all the stops yesterday (when I rang querying non-arrival of this order).

I will definitely use your company again!

Regards,

A Morgan

Sent: 02 February 2010 01:48

To: King of Cotton

Subject: Re: King of Cotton Dispatch Confirmation 50607

Comments:

Dear Sirs,

I would like to thank you for your superb service, professional from the ordering and confirmation process to the speedy and reliable delivery, which took only a couple of days although you dispatched the goods to Germany. Aside from your flawless service, I am delighted with the quality and feel of my luxury bedlinen! I will certainly be ordering from your website again in the near future.

Kindest regards,

A Camphausen

Sent: 04 January 2010 17:14

To: King of Cotton

Subject: Re: Order No 49222

Comments:

Dear Charlotte

What can I say? Thank you doesn't seem adequate. I really would like to thank you & King of Cotton for your generosity. Your email was a very pleasant surprise.

In an age where everyone is so eager to criticise and complain I feel it is very important to give praise where it is due and for that reason I would be more than willing to either write a customer testimonial for King of Cotton or for any of my comments to be used and I will certainly recommend you to friends, family and business colleagues.

Once again my sincere thanks and New Year wishes to all at King of Cotton.

Best regards

Ann

Sent: 17 December 2009 12:00

To: King of Cotton

Subject: Contact Form From Web Site

Comments:

Hello,

I would like to say how delighted I am with the dressing gowns I have purchased from you. They are of an excellent quality, and the embroidery is great. Great also to have a company take the time to query an item when it seems the customer may have made a mistake.

Thank you once again for excellent quality items and an excellent service.

C Greene

Sent: 15 December 2009 17:55

To: King of Cotton

Subject: Re: King of Cotton Dispatch Confirmation 48449

Comments:

Dear Sirs,

I wished to advise you that my delivery arrived safe and well today.

I would like to take this opportunity of thanking you for the quality of the towels. they are far better than I was expecting. I have purchased towels all over the world. However, these items are far superior.

You can be sure that I will be returning to purchase more, together with my friends who have seen them.

Once again thank you for a very efficient service together with great value for money goods.

Please wish you and all your staff a Merry Christmas and a happy New Year,

Yours Sincerely

S Luckin

Sent: 14 July 2009 21:45

To: King of Cotton

Subject: Contact Form From Web Site

Comments:

Hello

I just wanted to let you know that I received my order, and was ecstatic at the quality of the towels, and luxury bathrobe...thank you so much!

D Flemming

Sent: 05 February 2009 15:36

To: King of Cotton

Subject: Contact Form From Web Site

Comments:

I have just received my order and I am very impressed with the efficiency and speed of your service and, most importantly, the very high quality of your bed linen. Thank you very much, I shall tell all my friends and associates about you.

S Hanbury

Sent: 28 March 2011 16:17

To: King of Cotton

Subject: Recent delivery

Comments:

I have just received my order - delivered to England, driven to Spain via Switzerland - and am writing to say how pleased I have been both with the service on the phone, and by the products themselves. Excellent pillows at such little cost and the sheets have a splendid finish and are plenty deep enough for thicker mattresses. I shall certainly recommend your company to friends here where it is difficult to find quality bedding especially to fit British sized duvets and mattresses.

Thank you again.

Valerie B